Common Inquiries
Will health insurance cover my treatments?
Coverage varies according to your contracted insurance benefits. Please contact your insurance company to obtain specific benefit information as applicable to your insurance plan. Some medical or psychological treatments may be covered in-network, while other treatments are out-of-network. We will work with you and your insurance company to provide the care you need.
Do you only treat people who live in the area?
No. Some patients come to SLBMI from distant locations. For those with travel needs, we create individualized treatment plans. Those who come from far away generally receive more intensive therapies to minimize time away from home.
What does “multidisciplinary treatment” involve?
A multidisciplinary treatment approach means we seek to understand you as a whole person and address all areas of need. We accomplish this by employing specialists from many different disciplines who meet regularly to discuss and monitor your progress. A team of experts who are focused on your needs will provide the best treatment outcome.
Will I be taken off my current medication?
Medication remains an important aspect of any treatment plan, although reducing or changing medications sometimes can be helpful. Occasionally, medication causes rebound pain or headaches or can become less effective over time. Some medicines may cause dependency or addiction. If medication is indicated, we will recommend what will be most helpful and at what dosage.
Can my spouse/partner come to appointments?
Yes. We encourage family members to come and learn ways to assist our clients. Their support and encouragement are critical, but it is up to you which appointments they attend.
We’re Only a Phone Call Away
If you would rather reach our Intake Team by phone, please call 314-289-9411 to discuss appointment scheduling, or get a head start on scheduling your appointment by filling out our online contact form.
In case of a mental health crisis, CALL 988 or seek the nearest emergency room.
Contact Us
New patients please call Intake Coordinators at:
City of St. Louis, Missouri (Macklind)
1129 Macklind Ave,
St. Louis, MO 63110
314-534-0200 (returning patients)
Chesterfield, Missouri (West County)
16216 Baxter Rd. Stes 205 and 225,
Chesterfield, MO 63017
636-532-9188 (returning patients)
Fairview Heights, Illinois
331 Salem Place, Suite 225-A,
Fairview Heights, IL 62208
618-825-0051 (returning patients)