Nondiscrimination Notice
Discrimination is Against the Law
Our Facility complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation and gender identity). Our services and employment are provided in a nondiscriminatory manner, without regard to race, color, national origin, age, disability or sex (including pregnancy, sexual orientation and gender identity).
Our Facility:
- Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language assistance services to people whose primary language is not English, which may include:
- Qualified interpreters
- Information written in other languages
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Civil Rights Coordinator at [email protected].
If you believe that our Facility has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation and gender identity), you can file a grievance with our Civil Rights Coordinator. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
We’re Only a Phone Call Away
If you would rather reach our Intake Coordinators by phone, please call 314-289-9411 to discuss appointment scheduling if you or a loved one may be experiencing a mental health issue. For additional questions about our programs, you can also use our online contact form.
In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.
Contact Us
City of St. Louis, Missouri (Macklind)
1129 Macklind Ave,
St. Louis, MO 63110
314-534-0200 (returning patients)
Chesterfield, Missouri (West County)
16216 Baxter Rd. Stes 205 and 225,
Chesterfield, MO 63017
636-532-9188 (returning patients)
Fairview Heights, Illinois
331 Salem Place, Suite 225-A,
Fairview Heights, IL 62208
618-825-0051 (returning patients)