Saint Louis Behavioral Medicine Institute complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Saint Louis Behavioral Medicine Institute does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Saint Louis Behavioral Medicine Institute:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Coleen Stoutenburg, Civil Rights Coordinator
If you believe that Saint Louis Behavioral Medicine Institute has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Coleen Stoutenburg, Civil Rights Coordinator Saint Louis Behavioral Medicine Institute
1129 Macklind Avenue St. Louis, MO 63110
Phone: 314-534-0200 Fax: 314-534-7996
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Coleen Stoutenburg, Civil Rights Coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
We’re Only a Phone Call Away
If you would rather reach our Intake Coordinators by phone, please call 314-289-9411 to discuss appointment scheduling if you or a loved one may be experiencing a mental health issue. For additional questions about our programs, you can also use our online contact form.
In the case of a medical emergency or crisis, please dial 911 or go to the nearest emergency room.
New patients please call Intake Coordinators at:
City of St. Louis, Missouri (Macklind)
1129 Macklind Ave,
St. Louis, MO 63110
314-534-0200 (returning patients)
Chesterfield, Missouri (West County)
16216 Baxter Rd. Stes 205 and 225,
Chesterfield, MO 63017
636-532-9188 (returning patients)
521 W. Main St. Ste 201B,
Belleville, IL 62220
618-825-0051 (returning patients)